Well that's good isn't it! I specifically say on the phone to TV Licensing when I called them up to say I want a TV License that my surname is "HAY" and spelt it with each letter too, "H", "A", "Y". What's so difficult about that? Yet still when I finally got my TV Licensing billing card about 30 minutes ago, my name is spelt "Dale Haye" ... grrr!! Then when I checked the information booklet that came with it, it says that if there is a change of name, then it'll appear on my account and card when the next one is issued - so that's March 2010! So for the next 6 months or so I've gotta be "Dale Haye" and not "Dale Hay". Grrr.